Cyber Security Services: A Guide to What They Do and Why You Need Them!

Cybersecurity is the science of securing information from attacks and is increasingly important in the current pandemic situation where users access data from anywhere across the globe.

Pulse offers cyber security services using its SOC platform that provides quick turnaround times for data retrieval and prevention of security breaches.

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A Guide to Hosted IVR - The Complete Beginners' Guide.

If your company has difficulty managing incoming calls, you may require to know why choose hosted IVR to direct callers to the appropriate department or provide self-service. Interactive Voice Response (IVR) is a phone system that helps businesses sort through the callers and direct them to the correct department and person. A call center IVR is a touch-tone keypad or voice input that uses pre-recorded questions and responses to interact with callers, and collect information in an Interactive Voice Response system. A computer telephony integration system connects a business's phone system to a computer via a telephony board and software. It allows the company to provide better service to customers by connecting databases and pre-recorded messages to calls. A brand must ensure that potential buyers are directed to qualified sales representatives using an Interactive Voice Response system (IVR) provided by any leading unified communication service provider India. The 8x8 hosted...

The Benefits of Pulse's ILL and VoIP Services

Pulse began with an Internet Lease Line (ILL) and later expanded to RF media. No other provider has been able to match the service's quality and uptime. After the impact of natural calamity that severely impacted RF service, Pulse will provide dual last mile service, i.e. RF and Fibre, to its clients. Read More : Why Your Business Needs A Virtual Phone System.

Voicemail In India: Why It Is Important?

Pulse’s voice broadcasting software allows you to personalize your customer service 24/7. Pulse's automated voicemail services to email feature enables customers to register their queries, issues and messages and agents can get back to the customers. Pulse allows callers to leave voicemail that can be read and addressed. Pulse voicemail solutions help increase efficiency and maintain availability by allowing callers to leave messages and provide prompt service. Read More : Why Your Business Needs Phone Call Recording Solutions In The Cloud.

Top Call Centre Software India Solution Providers- Pulse

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